Most Frequently Asked Questions

Please reach us at 833-426-6539. if you cannot find an answer to your question.

Anything can happen on the road, so the auto transportation industry can not guarantee dates or times. Once you decide whether you need the vehicle picked up/delivered by or on a specific date, we can plan the best way to meet your time constraints. Please call for a customized quote to determine the extra costs involved.


There is a small deposit, starting at $300, to secure your vehicle’s spot on a truck, which you can pay using any major credit card. The remaining balance is paid in cash directly to the driver at the time of pickup or delivery.


The first available pickup date is when your vehicle(s) will be ready to ship. Depending on carrier availability at that particular time, we may be able to assign your load to a truck on your First Available Pickup Date or within a few days after. If we cannot pick it up that day, it should be within our usual pick-up window of 1 to 5 business days from that date.

Transit time will vary but below is a chart based on the average days per distance. Your estimated pickup and delivery dates will be assigned once dispatched. Factors such as weather, traffic, and other carloads can affect it.  You will have the driver’s phone number to best coordinate arrival times as advances and delays can occur.

Distance / Miles Calendar Days 0 – 500: 1 to 2  500 – 1,000: 2 to 4  1,000 – 1,500: 3 to 5  1,500 – 2,000 4 to 6  2,000 – 2,500: 5 to 7  2,500 and up: 7 to 10

Guiding Your Auto Transport Journey, Step by Step